
EMS Compassionate Billing
On July 1, 2025, Virginia Beach EMS will begin billing patients’ health insurance plans for ambulance transports.
On July 1, 2025, Virginia Beach EMS will begin billing patients’ health insurance plans for ambulance transports.
Starting July 1, Virginia Beach EMS will implement a compassionate billing program that will bill patients’ health insurance plans for ambulance transports.
The program was approved as part of the City of Virginia Beach FY26 Budget, which established compassionate billing to support expanding emergency medical services and provide sustainable revenue for VBEMS and 10 volunteer rescue squads.
Starting July 1, If you need to provide insurance or payment information regarding your transport or have specific questions about your EMS bill:
Current Schedule of Service Fees
According to the compassionate billing study conducted by AP Triton, the program is expected to generate $14,749,189 in revenue that will be dedicated to the new Cost Recovery Special Revenue Fund (SRF). This funding will be allocated according to the revenue sharing formula shown in the table below and administered through formal memorandums of understanding with the volunteer rescue squads.
Location
Percentage
Location
EMS operating expenses
Percentage
30%
Location
Volunteer rescue squads (grants)
Percentage
30%
Location
System-wide strategic plan initiatives and needs
Percentage
20%
Location
Minimum reserve fund allocation (regular reserve)
Percentage
15%
Location
Special event carts/ATV replacement fund
Percentage
1%
Location
Special operations teams (MRT, SWAT medics, honor guard, CDRT) (grant)
Percentage
.55%
Location
Rescue council (grant)
Percentage
.45%
Location
EMS technology fund (cardiac monitors replacement) (CIP)
Percentage
3%